Senior Business Analyst

Posted 29 Apr 2020

Viacom Inc.

New York IT Jobs (Business Analyst Jobs)


The Sr. Business Analyst will be responsible for defining, analyzing and documenting, user requirements, procedures, problems and leading joint design efforts to offer a new solution or value proposition to customers, automate processing or to improve existing business processes and associated information systems. The Sr. Business Analyst will also be responsible for defining the appropriate methodologies and best practices for performing business analysis and design in the support of core organizational functions and business processes.

This position is a resource to support CBS News & CBS Sports. The Business Analyst will work with the business units, learn their business, understand their requirements and provide technical solutions to meet and support those requirements. They will work to implement new solutions to support the business clients across multiple platforms including BOX, Slack, and Salesforce based on customer’s needs and in accordance of Information Security policies. This Business Analyst will also be responsible to manage the technology roadmaps for the team.


Solicits client requirements through interviews, workshops and/or existing systems documentation or procedures.

Evaluates business requirements for applications and systems integration and service activation, while delivering new or modified software systems enhancements and/or integration solutions.

Conducts reviews of and analyzes business and information technology processes and prepares essential groundwork for the development of systems.

Participates in the definition, testing, training, implementation and support of system requirements.

Identifies customer requirements, develops test schedules, reviews testing plans, tracks and documents the development and results of these plans.

Alerts manager to potential risks and issues of importance.

Uncovers client requirements via industry standard analysis techniques such as Data Flow and Object Modeling, Case Analysis, Workflow Analysis, and Functional Decomposition Analysis

Ensures requirements are understood, agreed to and signed off at the appropriate early stages in a project.

Provides analysis of processes and workflows with suggestions for improvement. Identifies areas where technology can lead to increased efficiency and productivity.

Understands the functions supported by the current systems. Understand and accommodate the requirement constraints imposed by the current systems.

Provides detailed analysis resulting in clear, concise and unambiguous system requirements. Requirements analysis will undergo multiple iterations and refinements. Documents detailed use cases that cover all alternate and exception flows. Supplements use cases with real world scenarios.

Provides UI mock-ups. Leads design discussions and identifies design options.

Provides user documentation and training for the system.

Must be available for on call support nights and weekends.

Interacts with others in the business and IT organization.

Works with providers of software and hardware products as well as consulting vendor service providers

Prioritize assignments in a high visibility mission critical system

Establish and oversee the customer's initial adoption, training and development of best practices to build a strong foundation before and during initial roll outs

Troubleshoot issues quickly and appropriately by identifying immediate remediation, determining root cause, and coordinating long term solution.



A minimum of five years of business analysis experience with previous supervision or project management experience a strong plus

Demonstrated track record of defining systems that lead to increased efficiency and productivity through the use of technology

Documented experience with SDLC methodology and process related to Business Analysis

Excellent analytical, communication (both verbal and written), facilitation/organizational skills

Strategic, innovative thinking and vision

Strong persuasion skills

Strong business acumen

Excellent analytical and communication (both verbal and written) skills

Solid understanding of technology

Comfortable learning, using and explaining new technology

Strong organization and time management skills 

Undergraduate Degree required.
Apply Now