Media Control Center Operator - Fox Technology

Posted 19 May 2020

FOX Television Stations (FTS) Digital

Phoenix IT Jobs (Media & Creative Jobs)


OVERVIEW OF THE COMPANY Fox Corporation

Under the FOX banner, we produce and distribute content through some of the world’s leading and most valued brands, including: FOX News, FOX Sports, the Fox Network, and the FOX Television Stations. We empower a diverse range of creators to imagine and develop culturally significant content, while building an organization that thrives on creative ideas, operational expertise and strategic thinking.

JOB DESCRIPTION

We are looking for a Media Control Center Operator who is responsible for supporting the daily transmission of hundreds of inbound and outbound feeds and monitoring distribution platforms. The Analyst, Media Control Center interacts with Fox Sports, Entertainment, and News team to innovate and test new distribution solutions.

This role is part of the Media Operations team, which is responsible for delivering a high-quality viewer experience to millions of viewers across Fox networks, digital platforms, mobile applications, websites, and licensing partnerships. In short, we bring great Fox content to YOU!

A SNAPSHOT OF YOUR RESPONSIBILITIES

Responsible for QA, monitoring, reporting & incident management across all linear, streaming (OTT) and digital platforms
Performs the monitoring and switching of all inbound and outbound transmission systems
Helps troubleshoot and fix signal quality and routing issues and incidences according to standard operating procedures
Performs live transmission signal check-ins with remote production venues during live events
Helps set up equipment to receive and distribute feeds to and from the media control center
Supports communication with management teams, affiliates and other third party or downstream partners
Supports Business Continuity and Disaster Recovery teams
Partners with Live Media, Consumer Products & Engineering and other Media Operations teams and steps in to help in other areas as needed
Works closely with all business units and provides world class customer service support.
Jumps on opportunities to learn new skills, especially in emerging technologies
Utilizes existing career development programs to advance career
Aspires to perform at the highest level to deliver high quality products
Makes great contributions to the team and is an all-star team player

WHAT YOU WILL NEED

Ability to work in a fast-paced environment and make quick decisions
Ability to communicate with your team and your customers
A Bachelor’s Degree is awesome, but not required
Knowledge of emerging technologies such as 4K High Dynamic Range, and HDR10+ is a plus
Customer service experience

ABOUT YOU

You are a team-player and care about your team's success
You are confident to share audacious game-changing perspectives
You are excited by new technology and its potential to change how things are done
You enjoy being part of an all-star team and working in a start-up environment
You are an all-star utility player with flexibility to cross-train and work in different areas

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.

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